Sales Department Org Chart Focused on Accounts
The Account Sales organization targets specific customer types, arranging sales teams around key accounts or segments. This structure excels for companies with fewer, high-value clients, emphasizing the importance of relationship nurturing. Account managers and teams aim to deeply understand and address the needs of their accounts.
The Vice President of Sales leads this organization.
Key Accounts
Key accounts, or strategic/enterprise accounts, are crucial to the business due to their high value. These large and complex accounts demand significant service and support. The assigned sales team focuses on cultivating relationships with key stakeholders, comprehending the customer's business requirements, and ensuring satisfaction with provided products or services.
Account Managers
Account Managers oversee relationships with key customers, organized by segment or industry. Each focuses on specific accounts, supported by sales engineers, product specialists, and others to fulfill customer needs.
Sales Engineers
Sales Engineers offer technical support and expertise to the sales team, organized by product or service line. They collaborate with product managers and developers to address customer needs effectively.
Learn more about management organization charts in Organization Charts: the Complete Guide.
SMB Teams
SMB Teams cater to small and medium-sized businesses, organized by region, territory, or industry. Supported by inside sales representatives, customer success managers, and others, they address the needs of smaller customers.
This org chart is made with Lexchart for automatic organization charts. Start a free trial and use this Sales Department org chart template.
Product Specialists
Product Specialists have deep knowledge of the products or services sold, organized by product line. They work with product managers and developers to ensure customer needs are met.
Inside Sales
Inside Sales teams, organized by product or service line, sell via phone or online. Supported by marketing, lead generation, and other resources, they aim to reach customers and secure deals.
Lead Generation
Lead Generation teams, organized by market segment or industry, identify and qualify potential customers. Supported by marketing and sales development representatives, they generate leads for the sales team.
Sales Development Representatives
Sales Development Representatives engage potential customers to qualify them as leads, organized by region or territory. They work with marketing and lead generation to identify and qualify leads.
Inside Sales Representatives
Inside Sales Representatives, organized by product or service line, sell via phone or online. They are supported by marketing and lead generation to reach customers and close deals.
Customer Success
Customer Success teams ensure customers are satisfied with their purchases, organized by customer segment or product line. They work with account managers and technical support to retain and grow customer relationships.
Account Management
Account Management teams manage relationships with key customers, organized by segment or industry. They are supported by sales engineers, product specialists, and others to meet customer needs.
Technical Support
Technical Support teams provide technical assistance and troubleshooting, organized by product or service line. Supported by product managers and engineers, they address customer issues.
Sales Operations
Sales Operations teams support the sales organization with tools, processes, and data. They manage the CRM system, develop sales processes, and provide analytics and reporting for effectiveness. Supported by IT and finance, they meet the sales organization's needs.
CRM and Data Management Team
This team manages the CRM system and ensures accurate, up-to-date sales data. They train sales teams on CRM use, develop reports and dashboards, and maintain data integrity.
Sales Process and Training Team
Responsible for developing sales processes, tools, and training, this team trains new hires, develops sales playbooks, and provides ongoing support to help sales teams achieve their goals.
Analytics and Reporting Team
This team provides sales teams with necessary data and insights. They develop reports and dashboards, analyze sales data to identify trends and opportunities, and offer recommendations for performance improvement.
This chart is made with Lexchart for automatic organization charts.